7. Communications
7.1 The office endeavours to maintain effective communications with those concerned in the superannuation industry.
7.2 To further smooth the administration of the Act –
- the office continues to be willing to discuss particular problems on an informal basis with trustees and their professional advisers. Within the office a facility is provided to respond to telephone enquiries from trustees and their professional advisers;
- newsletters are issued on technical superannuation matters from time to time. These newsletters are generally subject to a "peer review" process before being issued: a draft of a newsletter is produced within the office, and then sent to selected external industry experts who are invited to comment. However, where the content of the newsletter is not contentious, this procedure may be condensed.
No newsletters were issued during the past year.
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